Fulfillment Policy for HashChain Consulting Group LLC – USA

Introduction

Welcome to the Fulfillment Policy of HashChain Consulting Group LLC – USA. We are committed to providing high-quality consulting services in the areas of Tech Authoring Solutions, Digital Asset Consulting, Exchange Listing Services, Token Advisory, and various other consulting services. This policy outlines our terms of engagement, payment requirements, and service delivery standards to ensure a clear understanding between our firm and our valued clients.

Payment Policy

1. All payments are required as 100% upfront advance before the commencement of any assignment.
2. We do not offer partial payments or payment plans for our consultation services.
3. Payments must be received and cleared before any work will begin.

Service Delivery

1. This is a consultation service billed on an hourly basis.
2. The scope of work and estimated hours will be provided in the initial proposal.
3. Any additional hours beyond the initial estimate will be communicated to the client for approval before proceeding.

Revision Policy

1. Work product revisions will be completed based on appropriate feedback from the client.
2. The number of revision rounds included in the initial quote will be specified in the proposal.
3. Additional revisions beyond the included rounds may incur extra charges, which will be communicated in advance.

Refund Policy

Due to the nature of our upfront payment and custom consultation work:

1. Refunds are generally not provided once work has commenced.
2. In exceptional circumstances, partial refunds may be considered on a case-by-case basis, at the discretion of management.
3. Any refund requests must be submitted in writing with a detailed explanation.

Cancellation Policy

1. Cancellations made before any work has started may be eligible for a full refund, minus any administrative fees.
2. Once work has begun, cancellations will be handled on a case-by-case basis, considering the amount of work already completed.

Communication and Feedback

1. Clients are encouraged to provide timely and clear feedback throughout the consultation process.
2. We will maintain regular communication to ensure the project stays aligned with client expectations.

Confidentiality

1. All client information and project details will be kept strictly confidential.
2. Non-disclosure agreements can be signed upon request.

Dispute Resolution

1. In the event of any disputes, we commit to working with our clients to find a mutually satisfactory resolution.
2. If needed, disputes will be resolved through mediation or arbitration as per applicable laws.

We reserve the right to modify this policy at any time. Any changes will be communicated directly to our clients and will apply to all engagements initiated after the date of modification.

For any questions or concerns regarding our fulfillment policies, please contact us at rd (at) patentbusinesslawyer (dot) com or at hi (at) meetrahuldev (dot) com.